Scrapshala charges shipping as per the actual weight and dimension of the product.
We use different logistics partners such as DTDC, Delhivery and Indiapost.
You will receive an email soon after we dispatch your order with the tracking details. If you did not receive one, write to firstname.lastname@example.org to know your order status.
Cancellation and Refund Policy:
Please write to us on email@example.com to request a cancellation of your order within 24hours of placing the order.
If the order has not been dispatched, we will cancel your order and process a complete refund, however, once the order has been dispatched from our end we do not guarantee that the cancellation request would be fulfilled.
Product Replacement Policy:
We do not accept any returns and replacement requests for products unless you have received a damaged or a defective item.
Please raise a request within 2 days of receiving the order by emailing us on firstname.lastname@example.org and sending across relevant images/videos of the damaged product with the original packaging. We will resolve your issue in the best possible way.
Bulk buying policy:
For bulk purchase queries, write to us on email@example.com or whatsapp at 8400029536.
We agree! Our products are simply awesome and buying one is just not enough.
International orders and shipping:
Please email at firstname.lastname@example.org or WhatsApp at 7411079110.
Presently we do not take international orders directly on our website.